Support center

Talk to the team.
We actually read it.

Onboarding, account access, payments, bug reports, or product feedback. Pick a channel and we will read it.

Email Support
For account, billing, onboarding, or general support.
chainlensai@gmail.com
Email ChainLens
Telegram
Join the community for quick questions, updates, and support.
t.me/chainlensaigroup
Join Telegram
Report a bug

The faster the details, the faster the fix.

Include the items below when you email or post in Telegram. You do not need all of them, but the first four save a round trip.

✓
Page or tool
Token Scanner, Clark AI, wallet scan, or whichever screen broke
✓
What you clicked
The action you took right before it happened
✓
What went wrong
What you expected versus what actually happened
✓
Expected result
What the correct outcome should have been
✓
Screenshot
A still or a short recording if you have one
✓
Token or wallet
The contract or address you were analyzing
✓
Device and browser
OS, device, browser name, and version
✓
Account email
Include this if the issue is tied to your account
Email bug report Post in Telegram
Full release support

We read support, bugs, and product notes ourselves.

For the fastest help, include a screenshot, the page or tool name, and the token or wallet you were analyzing. Reach us on Telegram or email chainlensai@gmail.com.

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